What are ILUDA's shipping methods?

ILUDA ships via Australia Post to addresses in Australia, New Zealand, and the United States. All orders must be sent to a registered postal address within these countries.

Our standard shipping carrier is Australia Post. Please allow 1–5 business days for standard shipping within Australia, 3–7 business days for New Zealand, and 7–14 business days for the United States. Express shipping is available and typically takes 1–2 business days within Australia. Delivery times do not include handling and dispatch.

Please note that express shipping may not be available during peak periods or for items classified as dangerous goods. Delivery to remote areas or high order volumes may result in longer transit times.

What are ILUDA's shipping rates?

• Australia:
  Free standard shipping on all orders.
  Free express shipping for orders of 2 or more items.
  
  If your order does not qualify for free express shipping, express shipping can be purchased for $12.95 (Australia only)
  

• New Zealand & United States:
  Standard shipping is $15 AUD.
  Express shipping is $30 AUD.

• Free shipping is available to Australia, New Zealand, and the United States on all orders over $100 AUD.
  

 

How to check my Order Status & Track my order?

If you want to track the shipment of your order, you can do so by clicking on the tracking number included with your shipping confirmation email.

Once received you can access the tracking service here

For any questions about your order, please Contact Us (support@iluda.com.au) and we would be happy to assist you.